{"id":1277,"date":"2025-12-23T15:53:56","date_gmt":"2025-12-23T14:53:56","guid":{"rendered":"https:\/\/pepinieredurenard.fr\/?page_id=1277"},"modified":"2026-01-17T10:13:16","modified_gmt":"2026-01-17T09:13:16","slug":"livraisons","status":"publish","type":"page","link":"https:\/\/pepinieredurenard.fr\/en\/livraisons\/","title":{"rendered":"Shipping &amp; pickup"},"content":{"rendered":"\n<p>Cette page d\u00e9crit nos modalit\u00e9s d\u2019exp\u00e9dition et de remise des commandes de <strong>v\u00e9g\u00e9taux vivants<\/strong>. Les conditions d\u00e9taill\u00e9es (responsabilit\u00e9s, litiges, m\u00e9diation, etc.) figurent dans nos <strong>CGV<\/strong>.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Zones desservies<\/h2>\n\n\n\n<p>Nous livrons :<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>France<\/strong><\/li>\n\n\n\n<li><strong>Union europ\u00e9enne (intra-communautaire)<\/strong><\/li>\n<\/ul>\n\n\n\n<p>Selon la destination, certains modes de livraison peuvent ne pas \u00eatre disponibles.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Modes de livraison<\/h2>\n\n\n\n<p>Selon votre adresse et le contenu du panier, la livraison peut \u00eatre propos\u00e9e :<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>\u00e0 domicile,<\/li>\n\n\n\n<li>et\/ou en point relais (si disponible).<\/li>\n<\/ul>\n\n\n\n<p>Les options exactes s\u2019affichent au moment du paiement.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Frais de livraison<\/h2>\n\n\n\n<p>Les frais de livraison sont calcul\u00e9s et affich\u00e9s <strong>avant la validation de la commande<\/strong>, en fonction :<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>de la destination,<\/li>\n\n\n\n<li>du poids\/volume,<\/li>\n\n\n\n<li>et du contenu du colis.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">D\u00e9lais d\u2019exp\u00e9dition et de transport<\/h2>\n\n\n\n<p>Les d\u00e9lais sont <strong>indicatifs<\/strong>.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Pr\u00e9paration \/ exp\u00e9dition<\/strong> : en g\u00e9n\u00e9ral sous <strong>[\u00e0 compl\u00e9ter : ex. 24\u201372 h ouvr\u00e9es]<\/strong> apr\u00e8s confirmation du paiement, hors pics d\u2019activit\u00e9.<\/li>\n\n\n\n<li><strong>Transport<\/strong> : variable selon la destination et le transporteur.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">M\u00e9t\u00e9o et protection des plantes<\/h3>\n\n\n\n<p>Afin de pr\u00e9server la qualit\u00e9 des v\u00e9g\u00e9taux, nous pouvons <strong>d\u00e9caler une exp\u00e9dition<\/strong> en cas de conditions d\u00e9favorables (gel marqu\u00e9, canicule, \u00e9pisodes extr\u00eames). Dans ce cas, nous vous informons au plus vite.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Emballage<\/h2>\n\n\n\n<p>Nous apportons un soin particulier \u00e0 la pr\u00e9paration des colis (calage, protection du feuillage et du pot). Malgr\u00e9 cela, le transport peut occasionner des marques ou un stress temporaire : les v\u00e9g\u00e9taux sont vivants et peuvent r\u00e9agir au trajet.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">R\u00e9ception du colis : contr\u00f4les indispensables (SAV 24h)<\/h2>\n\n\n\n<p>D\u00e8s r\u00e9ception :<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li><strong>contr\u00f4lez l\u2019\u00e9tat du colis<\/strong>,<\/li>\n\n\n\n<li><strong>d\u00e9baller rapidement<\/strong> les plantes,<\/li>\n\n\n\n<li>placez-les dans des conditions adapt\u00e9es (\u00e0 l\u2019abri du vent dess\u00e9chant, arrosage si n\u00e9cessaire, reprise progressive).<\/li>\n<\/ol>\n\n\n\n<h3 class=\"wp-block-heading\">En cas de probl\u00e8me (casse, \u00e9crasement, manquant, erreur, plante ab\u00eem\u00e9e)<\/h3>\n\n\n\n<p>Contactez-nous <strong>dans les 24 heures suivant la r\u00e9ception<\/strong> \u00e0 <strong><a>infos@pepinieredurenard.fr<\/a><\/strong>, en joignant :<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>des photos du <strong>colis<\/strong> (ext\u00e9rieur + \u00e9tiquette),<\/li>\n\n\n\n<li>des photos de l\u2019<strong>int\u00e9rieur<\/strong> (calage),<\/li>\n\n\n\n<li>des photos du\/des <strong>produit(s)<\/strong> concern\u00e9(s),<\/li>\n\n\n\n<li>votre <strong>num\u00e9ro de commande<\/strong>.<\/li>\n<\/ul>\n\n\n\n<p>Pass\u00e9 ce d\u00e9lai, les r\u00e9clamations li\u00e9es au transport ou \u00e0 l\u2019\u00e9tat \u00e0 r\u00e9ception pourront \u00eatre refus\u00e9es.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Retrait sur place<\/h2>\n\n\n\n<p>Le retrait \u00e0 la p\u00e9pini\u00e8re peut \u00eatre propos\u00e9 selon les p\u00e9riodes et l\u2019organisation.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Adresse : <strong>56 impasse du Fauvet, 74450 Saint-Jean-de-Sixt<\/strong><\/li>\n\n\n\n<li>Modalit\u00e9s : <strong>sur rendez-vous<\/strong> (contact : <strong>07 85 96 00 25<\/strong>)<\/li>\n<\/ul>\n\n\n\n<p>Si l\u2019option \u201cretrait\u201d est disponible, elle appara\u00eet au moment de la commande.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Liens utiles<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"https:\/\/pepinieredurenard.fr\/conditions-generales-de-vente\/\" data-type=\"page\" data-id=\"1279\">Conditions G\u00e9n\u00e9rales de Vente (CGV)<\/a><\/li>\n\n\n\n<li><strong><a href=\"https:\/\/pepinieredurenard.fr\/contact\/\" data-type=\"page\" data-id=\"1185\">Contact \/ SAV<\/a><\/strong><\/li>\n<\/ul>\n\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Cette page d\u00e9crit nos modalit\u00e9s d\u2019exp\u00e9dition et de remise des commandes de v\u00e9g\u00e9taux vivants. Les conditions d\u00e9taill\u00e9es (responsabilit\u00e9s, litiges, m\u00e9diation, etc.) figurent dans nos CGV. Zones desservies Nous livrons : Selon la destination, certains modes de livraison peuvent ne pas \u00eatre disponibles. Modes de livraison Selon votre adresse et le contenu du panier, la livraison&#8230;<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_seopress_robots_primary_cat":"","_seopress_titles_title":"","_seopress_titles_desc":"","_seopress_robots_index":"","_kad_post_transparent":"","_kad_post_title":"","_kad_post_layout":"","_kad_post_sidebar_id":"","_kad_post_content_style":"","_kad_post_vertical_padding":"","_kad_post_feature":"","_kad_post_feature_position":"","_kad_post_header":false,"_kad_post_footer":false,"_kad_post_classname":"","footnotes":""},"class_list":["post-1277","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/pepinieredurenard.fr\/en\/wp-json\/wp\/v2\/pages\/1277","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/pepinieredurenard.fr\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/pepinieredurenard.fr\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/pepinieredurenard.fr\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/pepinieredurenard.fr\/en\/wp-json\/wp\/v2\/comments?post=1277"}],"version-history":[{"count":3,"href":"https:\/\/pepinieredurenard.fr\/en\/wp-json\/wp\/v2\/pages\/1277\/revisions"}],"predecessor-version":[{"id":2543,"href":"https:\/\/pepinieredurenard.fr\/en\/wp-json\/wp\/v2\/pages\/1277\/revisions\/2543"}],"wp:attachment":[{"href":"https:\/\/pepinieredurenard.fr\/en\/wp-json\/wp\/v2\/media?parent=1277"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}