{"id":1185,"date":"2021-12-08T11:39:00","date_gmt":"2021-12-08T11:39:00","guid":{"rendered":"https:\/\/kadence.pixel-show.com\/outdoor-shop\/?page_id=14"},"modified":"2026-01-14T11:52:51","modified_gmt":"2026-01-14T10:52:51","slug":"contact","status":"publish","type":"page","link":"https:\/\/pepinieredurenard.fr\/en\/contact\/","title":{"rendered":"Contact"},"content":{"rendered":"<p>You can reach us for any question before ordering, information about a plant, parcel tracking, or after-sales service.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Customer service \/ After-sales<\/h2>\n\n\n\n<p><strong>E-mail :<\/strong> <a href=\"mailto:info@pepinieredurenard.fr\">infos@pepinieredurenard.fr<\/a><br><strong>Response time:<\/strong> within 24\u201348 business hours<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Claims (important)<\/h3>\n\n\n\n<p>If your parcel is damaged, a plant is damaged, there is an error or a missing item, please contact us <strong>within 24 hours after delivery<\/strong> at <strong><a href=\"mailto:info@pepinieredurenard.fr\">infos@pepinieredurenard.fr<\/a><\/strong>, attaching:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li class=\"translation-block\">photos of the parcel (outside + shipping label),<\/li>\n\n\n\n<li class=\"translation-block\">photos of the inside packaging (padding),<\/li>\n\n\n\n<li class=\"translation-block\">photos of the product(s) concerned,<\/li>\n\n\n\n<li class=\"translation-block\">your order number.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">Address<\/h2>\n\n\n\n<p><strong>P\u00e9pini\u00e8re du Renard<\/strong><br>56 impasse du Fauvet<br>74450 Saint-Jean-de-Sixt<br>France<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Opening \/ visits<\/h2>\n\n\n\n<p><strong>On-site visits:<\/strong> Monday to Saturday by appointment <br><strong>Hours:<\/strong> 9am to 6pm<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Professionals<\/h2>\n\n\n\n<p>Are you a professional (landscaper, nursery, local authority)?<br>Email us at <strong><a href=\"mailto:info@pepinieredurenard.fr\">infos@pepinieredurenard.fr<\/a><\/strong> with your contact details and, if possible, your <strong>SIRET<\/strong> so we can respond appropriately (availability, volumes, terms).<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Useful links<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"https:\/\/pepinieredurenard.fr\/en\/conditions-generales-de-vente\/\" data-type=\"page\" data-id=\"1279\">Terms and Conditions (T&amp;Cs)<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/pepinieredurenard.fr\/en\/politique-de-confidentialite\/\" data-type=\"page\" data-id=\"3\">Privacy policy<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/pepinieredurenard.fr\/en\/politique-cookies\/\" data-type=\"page\" data-id=\"2450\">Cookie policy<\/a><\/li>\n<\/ul>\n\n\n\n<p><\/p>","protected":false},"excerpt":{"rendered":"<p>Vous pouvez nous joindre pour toute question avant commande, demande d\u2019information sur une plante, suivi de colis ou service apr\u00e8s-vente. Service client \/ SAV E-mail : infos@pepinieredurenard.frD\u00e9lai de r\u00e9ponse : sous 24\u201348 h ouvr\u00e9es R\u00e9clamations (important) En cas de colis endommag\u00e9, plante ab\u00eem\u00e9e, erreur ou manquant, merci de nous contacter dans les 24 heures suivant&#8230;<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_seopress_robots_primary_cat":"","_seopress_titles_title":"","_seopress_titles_desc":"","_seopress_robots_index":"","_kad_post_transparent":"default","_kad_post_title":"default","_kad_post_layout":"default","_kad_post_sidebar_id":"","_kad_post_content_style":"default","_kad_post_vertical_padding":"default","_kad_post_feature":"default","_kad_post_feature_position":"","_kad_post_header":false,"_kad_post_footer":false,"_kad_post_classname":"","footnotes":""},"class_list":["post-1185","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/pepinieredurenard.fr\/en\/wp-json\/wp\/v2\/pages\/1185","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/pepinieredurenard.fr\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/pepinieredurenard.fr\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/pepinieredurenard.fr\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/pepinieredurenard.fr\/en\/wp-json\/wp\/v2\/comments?post=1185"}],"version-history":[{"count":6,"href":"https:\/\/pepinieredurenard.fr\/en\/wp-json\/wp\/v2\/pages\/1185\/revisions"}],"predecessor-version":[{"id":2482,"href":"https:\/\/pepinieredurenard.fr\/en\/wp-json\/wp\/v2\/pages\/1185\/revisions\/2482"}],"wp:attachment":[{"href":"https:\/\/pepinieredurenard.fr\/en\/wp-json\/wp\/v2\/media?parent=1185"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}