Last updated: 14/01/2026
1) Data controller
Pépinière du Renard (Sole proprietorship – Sébastien Gallay)
56 impasse du Fauvet, 74450 Saint-Jean-de-Sixt, France
E-mail : infos@pepinieredurenard.fr
2) Personal data collected
Depending on how you use the website, we may collect:
Order / billing / delivery
- first name, last name
- billing and delivery address
- e-mail address
- phone number (if provided)
- order contents, tracking information and exchanges related to the order
Customer account (optional)
Creating an account is optional : you can order as a guest.
If you choose to create an account, we process the data required to manage it (e-mail login, profile information, order history).
Communications (customer service / contact)
- messages, information required to process the request, possible attachments
Technical data
- data required for operation and security (e.g. technical logs, IP address in server logs)
3) Purposes and legal bases
We process your data in order to:
- Perform the contract : order processing, preparation, shipping, after-sales service.
- Comply with legal obligations : invoicing, accounting, retention obligations.
- Our legitimate interest : website security, prevention of abuse/fraud, diagnosis and maintenance.
4) Payment
Payments are processed by payment providers (e.g. Stripe, and PayPal if offered at the time of purchase). We do not store your card data.
5) Data recipients
Your data may be transmitted only to the necessary recipients:
- carriers (delivery)
- payment providers (Stripe, PayPal if enabled)
- hosting provider and technical service providers required to run the website (OVHcloud, services related to WordPress/WooCommerce)
6) Retention periods
- Order/billing data: time required for processing + legal and accounting obligations.
- Customer account data (if created): as long as the account is active (deletion possible on request, subject to legal obligations).
- Customer service exchanges: time required for processing and follow-up.
- Technical logs: limited to what is necessary for security and diagnostics.
7) Your rights
In accordance with regulations, you have rights of access, rectification, erasure, objection, restriction and portability (where applicable).
To exercise your rights: infos@pepinieredurenard.fr
We may request proof of identity in case of reasonable doubt.
8) Cookies
To learn more about the cookies used by the shop (cart, session, login), please see the Cookie policy.